I am standing at American Airways counter in McAllen, Tx watching for a hotel voucher three several hours soon after landing from Flight 5783 which was redirected resulting from undesirable climate around Queretaro.
Worst working experience I’ve experienced in a very long time!!! Holiday vacation turned expensive….just when your willing to occur home to All your family members, your have a connect with saying your flight is canceled. Not delayed, not rerouted, just canceled.
I actually strongly tend not to would like to fly with American Airlines ever again, their customer service is horrible!!! I used to be on a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay above. Why on the earth do I have to fly to The big apple to go back to Virginia. My fight was suppose to go away Miami Intercontinental to Laguardia at 5pm. The flight was to begin boarding at 4:30pm and so they built an announcement that their could be a 15 minute delay and I went into the counter to question the representative if I had been intending to make my relationship and he or she informed me I will be good. The reason I checked on my connection was due to the fact my lay more than wax only fifty eight minutes. We’ll we boarded the flight so I believed I could well be wonderful to capture my connection bug that was so we sat around the airplane for over and hour when they fixed every one of the required to take care of. They did not give everyone the possibility to try and make alternate vacation which was Completely Completely wrong. I had been in Miami for my brother’s funeral considering the fact that Thursday. My husband operates two task and he needed to take off from do the job Thursday, Friday and Monday from both Careers. I also needed to consider off myself. The flight inevitably took off And that i missed my connection.
On January 25th I contacted American Airways, as I looked at our reservations and discovered that my Daughter experienced us touring all day long, So I named to up grade our tickets to first class as I didn't would like to travel all day long in mentor. I take advantage of lay try and vacation top quality as I'm sure you can assessment but I am looking to help you save my Miles as we're planning a sizable family/graduation vacation to Hawaii.
On December 25, My a few sons And that i had a flight from Cleveland to Phoenix that was to depart at seven:50 with a halt in Charlotte NC. At about three or four pm over the day of our departure, American Airways delayed our flight which might make us miss our link in Charlotte which had no other flights out to Phoenix that day OR the following! And why the delay? No explanation. So without any help from an AA consultant..(Pretty much as though it was our fault) we located another flight by Dallas…which left in one hour in addition to a 50 %. We manufactured it to the airport but with yet another rude AA representative, (I comprehended it was fast paced with the holidays and all) I had been confident that I could get my bag in Dallas given that we now experienced to spend the night time there. I questioned him concerning the tag that appeared like it absolutely was checked to Phoenix and he explained curtly, you’ll just select it up in Dallas and recheck it in the morning. Very well the bag did not help it become about the conveyer in Dallas. After i requested An additional agent over it, he said it was in a large home and it was likely out once we remaining each morning. I explained to him I essential it for my lodge remain, and he informed me it would choose 4 hours to acquire it. All right…nevermind…I’ll be again here in 4 hours!!! So I remaining for that Dallas resort devoid of my luggage.. Got on our flight the subsequent early morning and took off in time.
I are caught in Charlotte for almost a day now. I am alleged to be connecting to New Bern, NC. I will not be traveling American Airlines again!
I have a ask for reference number 14716375252 from a excursion taken past Nov. I would like to know the businesses response.
After i arrived in Newark, AA educated me that the ticket agent had failed to “scan†my bag, and Because of this, even at click over here 7:00 p.m., they may not organize for my bag to receive on Yet another flight to Newark that night.
We'd like a published verification from American Airways to method our cruise insurance policy declare. Stating the instances of delays around the working day we traveled to board our ship.
If I am able to do this, why can’t try this? Right here’s a suggestion. For the reason that agents can not see USAIR, why not give them use of the web to allow them to see available USAIR flights? There have been a number of USAIR flights that may have taken care of at the least half in the those who required to flights.
Flt 1999 from FLL on11-22-fifteen was a large number. Was delayed because all baggage was not loaded as a result of rain,then the baggage was loaded improperly, we taxied back for the terminal, preset the luggage after which we wanted fuel given that we ended up delayed. We waited for somebody to return to unlock the fuel tank(that course of action) for a minimum of 40 mins.
As an alternative to a repeat of this, it seems the weather really should be watched nearer. You can find as of now a eighty% possibility of rain, storm, attainable tornado outbreaks.
I have normally been a loyal customer to AA and don't think any of your buyers needs to be handled in this manner!
If I'm able to do that, why can’t try this? Here’s a suggestion. Considering that the agents can not see USAIR, why not provide them with use of the online market place so they can see obtainable USAIR flights? There were several USAIR flights that might have cared for not less than 50 % from the folks who necessary to flights.